Network hardware support and software maintenance.

We provide you with a wide variety of options for the regular maintenance and support of your network infrastructure and security solutions, ensuring that your required service levels are consistently met.  These service elements can be packaged to suit your unique requirements, and can be upgraded should you find a need for more comprehensive service.  Service options include:

  • IT support services on an as-needed basis
  • 24x7 or 5x8 helpdesk support, including on-line ticketing system
  • Guaranteed 4-hour response time
  • On-site remedial maintenance
  • Remote trouble shooting
  • Module exchange services
  • Software Update Service


ENCOMPASS Security Support Services can address any of your needs, including:

  • Firewall
  • Intrusion Prevention and Detection
  • Content Filtering
  • Forensics
  • Access Control
  • Identity Management
  • Auditing and Penetration Testing
  • Dedicated Engineer Resource


For more information:

For enhanced network or security support, review our Encompass Elite Services.

Review our IT Security Solutions and IT Support Services datasheets.

Request a Quotation.

Contact us at or speak to a representative.