Improve understanding of the technologies in your infrastructure.

As part of the Conexsys service delivery model we complete each project with a knowledge transfer to ensure our clients are well trained on the technologies we implement.  This includes:

  • A complete recap of the project deliverables, the steps taken to implement, and the customer’s specific use case.
  • On-going support process in case of emergency.
  • A complete walk-through of the install, ensuring each product feature is covered and that the customer is comfortable with using the product once our team leaves.

 

Key benefits:

  • In-depth knowledge of the product/solution specific to the customer’s network.
  • Improved ability to support the solution, with reduced need for calls to the help desk.
  • Faster time to efficiency, improving ROI for the solution.
  • Improved customer satisfaction with the technology implemented, due to fewer issues.

 

For more information:

Review our IT Security Solutions and IT Support Services datasheets.

Request a Quotation.

Contact us at info@conexsys.net or speak to a representative.